Terms of service

Last updated: September 18, 2026

These Terms of Use (the “Terms of Use”) set out the rules governing access to and use of the H.ISLE website, available at https://hisle.fr (the “Website”).

Browsing and using the Website constitutes acceptance of these Terms of Use.

These Terms of Use apply to anyone browsing the Website, whether a visitor, customer, professional user, or account holder.

The terms applicable to purchases made through the Website are set out in the Terms and Conditions of Sale.

1. WEBSITE PUBLISHER

The Website is published by:

H.ISLE
Simplified joint-stock company (SAS)
Share capital: €21,000
Registered office: 5 rue Denis Papin, 56890 Plescop, France
RCS Vannes: 500 388 079
EU VAT number: FR09 500388079
Phone: +33 (0)2 30 85 96 15
Email: hisle@hisle.fr

Publishing Director: Ms. Gaël Reyre

The Website is hosted by Shopify, whose registered office is located at 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.

Shopify can be contacted through its website: www.shopify.com

2. PURPOSE OF THE WEBSITE

The Website is intended, in particular, to:

  • present H.ISLE, its history, expertise, and collections;

  • present and sell certain H.ISLE products;

  • allow individuals to order certain products online;

  • allow professionals to contact H.ISLE and request information, quotations, or commercial support;

  • present the brand’s projects, achievements, collaborations, and news;

  • allow users to contact H.ISLE or submit requests through the forms available on the Website.

H.ISLE endeavors to keep the information published on the Website up to date and to provide information that is as accurate as possible.

3. ACCESS TO THE WEBSITE

The Website is freely accessible to anyone with an Internet connection.

Any costs associated with accessing the Website, including Internet connection, computer equipment, or telecommunications costs, shall be borne by the user.

H.ISLE takes reasonable measures to provide access to the Website under normal conditions.

However, H.ISLE cannot guarantee that the Website will be permanently available, continuously accessible, or uninterrupted.

Access to the Website may be temporarily interrupted, particularly for maintenance, updates, security reasons, or any other technical reason.

H.ISLE shall not be held liable for any consequences arising from a temporary unavailability of the Website beyond its control.

4. USE OF THE WEBSITE

The user agrees to use the Website in accordance with these Terms of Use, applicable laws and regulations and, more generally, not to infringe the rights of H.ISLE or any third party.

In particular, users are prohibited from:

  • using the Website for fraudulent or unlawful purposes;

  • attempting to access the computer systems or private areas of the Website without authorization;

  • disrupting or attempting to disrupt the normal operation of the Website;

  • knowingly introducing viruses, malware, or any other element likely to damage the Website or H.ISLE’s systems;

  • using automated means to extract, copy, or collect Website content on a large scale without prior authorization;

  • reproducing or exploiting Website content for commercial purposes without authorization;

  • using the identity or information of a third party to access a service or carry out an action on the Website.

Any abusive or fraudulent use may result in suspension or termination of access to the relevant services, without prejudice to any legal action H.ISLE may take.

5. CUSTOMER ACCOUNT

Certain Website features may require the creation of a user account.

When creating an account, the user agrees to provide accurate, complete, and up-to-date information.

The user is responsible for keeping their login credentials confidential and for all activity carried out through their account.

In the event of suspected fraudulent or unauthorized use of their account, the user must notify H.ISLE as soon as possible.

H.ISLE reserves the right to suspend or close an account in the event of use that violates these Terms of Use, the Terms and Conditions of Sale, or applicable laws and regulations.

Creating an account is not required to freely access all content available without authentication.

6. FORMS AND CONTACT REQUESTS

The Website may provide various forms allowing users, in particular, to:

  • contact H.ISLE;

  • request information about a product;

  • request a quotation;

  • submit a bespoke project request;

  • submit documents or files required to process a request;

  • subscribe to a newsletter or H.ISLE communications.

The user agrees to provide accurate information and to submit only content that they are legally entitled to provide.

Information submitted through the forms is processed in accordance with H.ISLE’s Privacy and Cookie Policy.

7. INTELLECTUAL PROPERTY

The Website and all elements comprising it are protected by applicable intellectual property laws.

Unless otherwise stated, all content available on the Website, including:

  • text;

  • photographs;

  • images;

  • illustrations;

  • videos;

  • drawings;

  • designs;

  • logos;

  • trademarks;

  • graphic elements;

  • catalogs and downloadable documents;

  • the Website structure and graphic elements;

are the property of H.ISLE or are used by H.ISLE with the authorization of their respective rights holders.

Any reproduction, representation, adaptation, modification, distribution, or exploitation, in whole or in part, of these elements by any means whatsoever, without the prior written authorization of H.ISLE or the relevant rights holder, is prohibited, except where permitted by law.

Browsing the Website does not grant the user any intellectual property rights.

8. PHOTOGRAPHS, VISUAL MATERIALS AND CONTENT

The photographs and visual materials displayed on the Website are intended, in particular, to present H.ISLE’s products and brand universe.

Photographs may be taken in environments different from those in which the products will actually be used.

Colors, materials, and appearance may also vary depending on the user’s screen settings.

The precise information relating to the characteristics of products sold online is the information provided on the product pages and in the applicable contractual documents.

Photographs and content may not be reproduced or exploited without authorization where the rights of H.ISLE or third parties are concerned.

9. HYPERLINKS

The Website may contain links to websites or services operated by third parties.

Such links are provided for information purposes only.

H.ISLE has no control over these websites and shall not be held liable for their content, availability, practices, or privacy policies.

The presence of a link to a third-party website does not mean that H.ISLE recommends or endorses that website or the services offered through it.

The creation of a hyperlink to the Website from another website must not adversely affect H.ISLE’s image, reputation, or rights.

10. INFORMATION AND CONTENT PUBLISHED ON THE WEBSITE

H.ISLE takes particular care to ensure the accuracy of the information published on the Website.

However, certain information may be changed, updated, or removed at any time, particularly as a result of changes to collections, product specifications, availability, or commercial information.

H.ISLE does not guarantee that all information available on the Website is free from errors, omissions, or inaccuracies.

Where information is material to an order or project, users are encouraged to contact H.ISLE for confirmation.

11. PRODUCT AVAILABILITY

The presentation of a product on the Website does not guarantee its permanent availability.

Availability, manufacturing lead times, and delivery times stated on the Website may change.

The terms applicable to an order are those set out in the Terms and Conditions of Sale applicable to the user.

12. LIABILITY

H.ISLE takes reasonable measures to ensure the security and proper operation of the Website.

However, H.ISLE shall not be held liable for:

  • interruptions or slowdowns of the Website resulting from maintenance operations or events beyond its control;

  • access difficulties related to the Internet network or the user’s equipment;

  • damage resulting from the use of equipment or software incompatible with the Website;

  • content published on third-party websites accessible through links on the Website;

  • any indirect damage resulting from use of the Website, to the extent permitted by applicable law.

Nothing in these Terms of Use shall have the effect of limiting or excluding rights to which the user is entitled under mandatory applicable laws.

13. SECURITY

The user agrees not to compromise the security or integrity of the Website.

The user is also responsible for taking all appropriate measures to protect their own computer equipment, data, and login credentials against viruses, malware, and other risks associated with Internet use.

H.ISLE cannot guarantee the complete absence of vulnerabilities or risks associated with the use of the Internet.

14. PERSONAL DATA

H.ISLE may collect and process personal data in connection with use of the Website, including when:

  • creating an account;

  • placing an order;

  • submitting a contact request;

  • requesting a quotation;

  • using the forms;

  • subscribing to a newsletter;

  • browsing the Website where tracking technologies are used.

The terms governing the collection, use, retention, and protection of personal data, as well as the rights of data subjects, are set out in H.ISLE’s Privacy and Cookie Policy.

15. COOKIES AND OTHER TRACKING TECHNOLOGIES

The Website may use cookies and other tracking technologies that are necessary for its operation or, subject to the user’s choices, for certain features, audience measurement, or the personalization of communications and content.

Tracking technologies subject to consent are only placed or read after the user’s consent has been obtained, in accordance with applicable regulations.

Users may modify or withdraw their consent at any time using the mechanisms provided on the Website.

Please refer to H.ISLE’s Privacy and Cookie Policy for further information.

Continued browsing of the Website does not, in itself, constitute consent to tracking technologies requiring prior consent.

16. NEWSLETTER AND COMMUNICATIONS

When a user chooses to subscribe to an H.ISLE newsletter or other communication, their data is used in accordance with the information provided at the time of subscription and H.ISLE’s Privacy and Cookie Policy.

Users may unsubscribe at any time by using the unsubscribe link included in the relevant communications or by contacting H.ISLE using the methods indicated in the Privacy and Cookie Policy.

17. THIRD-PARTY SERVICES

The operation of the Website may involve technical service providers or third-party services, including for:

  • hosting and operation of the online store;

  • payment processing;

  • delivery;

  • form management;

  • communications;

  • management of cookies and tracking technologies;

  • audience measurement;

  • certain personalization features.

These services may be subject to their own terms and privacy policies.

The terms applicable to personal data and cookies used by these services are set out in H.ISLE’s dedicated documents where necessary.

18. CHANGES TO THE WEBSITE AND TERMS OF USE

H.ISLE reserves the right to modify, suspend, or remove all or part of the Website, its features, or its content at any time.

H.ISLE may also amend these Terms of Use to reflect, in particular, changes to the Website, its services, or applicable regulations.

The applicable version is the version published on the Website on the date it is accessed.

19. SEVERABILITY

If one or more provisions of these Terms of Use are declared null, unlawful, or unenforceable, the remaining provisions shall remain fully applicable.

The relevant provision shall, where possible, be replaced by a valid provision that most closely reflects its original purpose and effect.

20. GOVERNING LAW AND DISPUTES

These Terms of Use are governed by French law.

In the event of any difficulty relating to use of the Website, users are encouraged to contact H.ISLE first in order to seek an amicable resolution.

Where a user benefits from mandatory legal provisions granting them specific rights, those provisions shall remain applicable.

For consumer users, the rules governing jurisdiction set out in applicable regulations shall apply.

For professional users, any applicable rules concerning jurisdiction and dispute resolution are set out in the Terms and Conditions of Sale, where applicable.

21. CONTACT

For any questions concerning the Website or its use, users may contact H.ISLE:

H.ISLE
5 rue Denis Papin
56890 Plescop
France

Phone: +33 (0)2 30 85 96 15
Email: hisle@hisle.fr

RELATED DOCUMENTS AVAILABLE ON THE H.ISLE WEBSITE

  • Legal Notice

  • Terms and Conditions of Sale

  • Privacy and Cookie Policy

  • Shipping & Returns